Q: Do you have a store?
A: No, we are online only, and we currently ship to all of mainland UK.
Q: What methods of payment do you accept?
A: We accept all major credit cards and Paypal for checkout. You don’t need an account to be able to use paypal. The website will take you through the checkout process where all major credit and debit cards are accepted.
Q: Does delivery cost vary depending on what I order?
A: No, we charge a standard delivery fee of £4.99, regardless of how much you would like to buy, and all orders are sent as tracked to give you peace of mind that your order will arrive safely.
Q: Where are you based? Can I collect if I’m local?
A: We are based in South Warwickshire, and yes, if you are local, collection can be arranged. If you are very local, we may even be able to deliver your items to you. Please contact us before placing an order to discuss.
Q: Can I use Parcel Motel and similar companies?
A: You can use your own second courier for your order, however this is at your own risk. We regret that we cannot offer a refund or replacement for damaged items if a further courier service is used in addition to our own. Shipping goods using a second courier service is entirely at your own risk.